Smartphones

iPhone Envy May Have Felled Galaxy Note7

Samsung’s desire to match the iPhone 7 Plus led it to implement an aggressive design and manufacturing approach that led to problems with its Galaxy Note7 — including some instances of the smartphones bursting into flames, Instrumental reported last week. Instrumental engineers tore down a Galaxy Note7, and found “tension between safety and pushing the boundaries,” CEO Anna Shedletsky revealed.

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Trends

2016: The Year in Review

This year will go down as an important turning point in CRM. For the last decade and a half, we’ve been simultaneously building and destroying CRM — first by linking all of the disparate databases to get that 360-degree view, and then by adding important accessories like social and analytics. At the same time, we’ve been busy tearing down conventional architectures and spinning up the cloud.

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