Posts in category Vendors


Vendors

Helpshift Integrates With Salesforce

Mobile technology has delivered a lot of useful functionality that enables vendors and their customers to be on the same page more frequently. However, the screen size has an inherent drawback: It shows a very narrow slice of a reality — typically one idea at a time. The problem is especially acute in the key areas of sales and service. A mobile “help” app should deliver help the customer values.

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Vendors

Ecosystem Two-Dot-Oh

Salesforce this week announced significant enhancements to its AppExchange Partner Program, including a $100 million Salesforce Platform Fund to encourage developers of AI-driven solutions. Salesforce arguably was the first kid on the block with a partner program of this kind in which buyers could access a large community of apps based on a single standard from a single store.

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Vendors

Oracle’s Strategery

Watching Oracle’s cloud strategy roll out has given me renewed respect for its approach to the market. As a company that has been public for a long stretch of time, Oracle has displayed all the warmth of an anaconda. I have friends there, and they are not anacondas, but I hope they know what I mean. Oracle knows its business and it’s making money, and it does it unabashedly.

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Vendors

Oracle’s DB Dilemma

Seeking Alpha is an online outfit that offers investors good research and analysis on tech vendors, and it is especially well versed in Oracle. Its writers’ expertise involves matching technologies to investment attractiveness. I am sure you are familiar with the type. XYZ company’s product does this, it should result in sales of this much, and that will drive profits so that the stock is worth so much. You get the idea.

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Vendors

Does Avaya Have a Post-Chapter 11 Prayer?

Is Avaya on the road to financial recovery? What will happen to business partners and customers if it is not? The company last month filed for Chapter 11 protection for itself and some of its United States subsidiaries — a move that makes it “the first major established technology company that’s dying as a direct result of the cloud,” according to Ian Campbell, CEO of Nucleus Research.

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Vendors

New CEO to Guide FinancialForce’s Ambitious Growth Plans

Cloud-based ERP firm FinancialForce has named a new CEO, Tod Nielsen, who previously served as EVP of platform at Salesforce. Nielsen takes the helm from FinancialForce founder Jeremy Roche, who remains a major shareholder in the company. He will stay on as special advisor to the management team and work with FinancialForce investor Unit4 in an executive position. Roche’s home base is in the UK.

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Vendors

Microsoft Rebrands

Microsoft recently rebranded its business software offerings and the effect largely has been positive. Still, it must be emphasized that the cumulative effect of the deck chairs moved in performing the exercise remains to be seen. One of the effects is surely that all of the ERP and CRM solutions now are offered online, as the “Dynamics 365” moniker implies.

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Vendors

Dreamforce Redux

Dreamforce for many years has been too big for a single person to cover. While I participate in covering events like this, inevitably I am reduced to the story of the three blind people and the elephant. You can’t experience enough of the elephant to describe it unless you can see it. Using your hands leaves you frustrated. In the case of Dreamforce, you can’t go to all of the sessions.

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